Terms of Use

These terms apply to Zipzo Hub — the website at zipzogroup.com and the Zipzo apps for Android and iOS — run by Zipzo Group. The Zipzo app (“Zipzo — Team Chat & Tasks” on Google Play and the App Store) is published by Zilo Empire LLC. By creating an account or using Zipzo you agree to them and to our Privacy Policy. If you don’t agree, please don’t use Zipzo.

You must be at least 13 years old (or the minimum age required where you live) and able to agree to these terms. Zipzo is a business workspace: an administrator decides your role (for example client or team member), and some features — such as chat and calls — are only for roles that an administrator has given access to.

Keep your sign-in details private and tell us right away if you think someone else is using your account. You are responsible for what happens in your account. You can delete it at any time in Profile → Delete account.

We do not tolerate objectionable content or abusive behaviour. In messages, calls, posts, files, profile names and photos you must not:

• harass, bully, threaten or intimidate anyone, or encourage violence or self-harm;
• post hate speech or attack people for their race, ethnicity, religion, nationality, gender, sexual orientation, disability or age;
• share sexual or pornographic content, or any content that sexualises minors;
• share someone’s private information or photos without their permission;
• spam, scam, impersonate others, or send malware or harmful links;
• break the law or help anyone else break it, or infringe someone’s copyright or other rights.

If you see something that breaks these rules, long-press the message and choose Report — it goes to our Admin / HR team for review. In a direct chat you can Block a person so they can no longer message or call you. We review reports as soon as we can (normally within 24 hours), remove content that breaks these rules, and may warn, suspend or remove the accounts responsible. You can also email [email protected].

You keep ownership of what you send and create. You give Zipzo the permission needed to store it, show it to the people you share it with and run the service (for example, making previews or sending notifications). Posts that staff mark as Public can be seen by anyone on zipzogroup.com.

Zipzo AI and voice-to-text use outside AI providers and can make mistakes. Check important answers yourself, and don’t send passwords, card numbers or other secrets to them.

We may change, pause or stop parts of Zipzo, and we may suspend or close accounts that break these terms or put other people or the service at risk. You may stop using Zipzo and delete your account at any time.

Zipzo is provided “as is”. We work hard to keep it running and secure, but we can’t promise it will always be available or free of errors. As far as the law allows, Zipzo Group is not liable for indirect or consequential losses arising from your use of the service.

If we change these terms we will update the date at the top of this page, and tell you in the app if the change is important. Continuing to use Zipzo after a change means you accept the new terms.

Questions about these terms: [email protected].